Information for Critical Care Customers

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Help Centre

Information for Critical Care Customers with electrical medical equipment

At SSE Airtricity we are aware that some of our customers may have special requirements where the continuity of their energy supply is of vital importance.

If you depend on any electrical medical equipment then please complete a Critical Care Customer Registration Form - this can be requested during sign up, or at any stage by contacting our customer service department on 1850 81 22 20^.

If you request a form and do not return it within 28 days, your registration will not proceed.

^Calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more. 

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Phone
1850 81 22 20^ 

Monday to Friday
8am-8pm

Monday to Friday
8am - 8pm


Weekends and Bank Holidays
10am - 6pm 

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^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.