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Change to SSE Airtricity Northern Ireland at any time using the links provided.

All Understanding Your Bill topics

I have not received a bill but a payment was taken out - why?

If it’s been more than 2 months since you received a bill, first check My SSE Airtricity, which keeps a history of all your bills online.

If you still can’t see a bill, please contact our Customer Services team. We can check that we have your correct email and/or postal address.

Please note that if you're a Budget Plan customer, you'll receive a statement only every 3 months even though your direct debits are paid monthly.


Pay your bill your way. We have lots of payment options including online, bank, post office, cheque and phone.

Learn more about ways to pay

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