I have a charge on my bill I don't understand
If you see a charge on your bill that you don’t recognise, it will most likely be related to servicing or maintenance such as:
- Reconnecting or disconnecting your meter
- Special meter-read request
- Locking your meter
- Changing your meter type
These fees are charged by ESB Networks for electricity-related matters or Bord Gáis Networks for gas. Find full details on what other charges you might be billed for.
Wondering when to submit a meter reading? We can send you free text or email alerts just before your bill is due.