How do I get my security deposit refunded?
If you’re a homeowner:
Your security deposit will automatically be refunded in full if you switch to direct debit.
You may also request a refund after 12 months if you’ve built up a consistent payment history by contacting our Customer Services team on 1850 81 22 20.
If you’re a tenant:
Your security deposit will be refunded once your account is closed and any balance paid in full.
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