How often do I receive a bill?
How often you receive a bill depends on what type of customer you are:
- Electricity only: monthly or bi-monthly
- Electricity and gas: bi-monthly (although gas may vary)
- Budget Plan: debited monthly, you will receive a statement every month to keep track of your installments.
Your bill will be generated regularly, according to your billing cycle. If the end of your billing period falls on a weekend, we’ll generate your bill the following Monday.
If you’d like to change your billing period, just contact our Customer Services team.
Wondering when to submit a meter reading? We can send you free text or email alerts just before your bill is due.