Our website uses cookies. By continuing to browse the website without modifying your cookie settings you are agreeing to our use of cookies. Find out more here.

Change to SSE Airtricity Northern Ireland at any time using the links provided.

All Online Services topics

I’m having trouble registering. What should I do?

If you’re having trouble registering you should:

  • Check your email address – make sure to try your work and/or personal email if you’re not sure which one you provided

  • Check your phone number – try your landline and/or mobile

  • Check your SSE Airtricity account number against your Welcome Letter

If you’ve tried everything and are still having problems, just contact our Customer Service team and we’ll help you register.


Not sure about something on your bill? Get the jargon, usage, charges and meter readings explained.

Learn more about your bill

Contact Us?