5 things you need to know about meter readings
Find out everything you need to know about meter readings: why they are important, when to do them and how to sign up for reminders.
Meter readings help keep your bill accurate
Your electricity and/or gas meter is read 4 times a year, so we rely on estimates outside of these times to calculate your bill. By submitting regular meter readings you can minimise these estimates and make sure you only pay for what you use.
If you can’t send in a meter reading, don’t worry. We’ll use the estimates when needed, and will update these when we receive the quarterly readings from ESB Networks (for electricity) or Gas Networks Ireland (for gas).
The best time to do it is just before you receive your bill
Submitting a reading just before the end of your billing period minimises the number of days we need to estimate. We can accept readings up to 2 days before your bill is due, so the last few days may still appear as an estimated reading.
We have free meter reading reminders
You can get electricity and gas meter reading reminders by email or SMS (or both). Reminders are customised to your billing period, so they'll be sent a few days before your bill is due. To sign up for and manage your reminders, log in to My SSE Airtricity.
They're really easy to do
Check our Meter Reading Guide to find out how to read your electricity or gas meter.
They're really easy to submit
Once you have your reading there are two ways to submit it:
Log in to My SSE Airtricity to submit electricity and gas readings and manage your reminders at any time.
These lines are automated and available 24 hours a day:
- Electricity: Call ESB Networks on 1850 337 777 (Callsave) with your MPRN number
- Gas: Call Gas Networks Ireland on 1850 427 732 (LoCall) with your GPRN number
- Electricity: Text ESB Networks on 087 960 9223 with your MPRN number, name, address and meter reading.
Note: It's important not to send us more than one reading on the same day, as this could cause your bill to be delayed.
Check out the new My SSE Airtricity – we’ve made it easier to manage your account online.