|Due to non-payment||€70.00||€79.45|
|Due to non-receipt of contract, i.e. if you move into an already connected property and don't set up an account in your name||€70.00||€79.45|
|Special read request||€64.00||€72.64|
|Meter change to night storage meter*||€238.00||€270.13|
|Meter change to standard meter**||€170.00||€192.95|
|Installation of additional kWh meter||€182.00||€206.57|
* This charge is waived on the first occasion that you choose to switch from a single tariff meter to a double tariff meter at a specified connection point. This charge applies to the second and subsequent meter changes at that connection point.
** Also covers removal of NSH meter and time-switch.
|Visit to disconnect||€70.00||€79.45|
|Visit to reconnect||€70.00||€79.45|
|Restore Domestic Meter non safety related due to non payment - normal working hours||€31.87||€36.17|
|Restore Domestic Meter non safety related to non-receipt of contract, i.e. if you move into an already connected property and don't set up an account in your name -normal working hours||€63.73||€72.33|
|Restore Domestic Meter non safety related – outside normal working hours||€104.24||€118.32|
|Isolate Supply ≤ G16 non safety related due to non payment - normal working hours||€30.35||€34.44|
|Isolate Supply ≤ G16 non safety related to non-receipt of contract, i.e. if you move into an already connected property and don't set up an account in your name - normal working hours||€60.69||€68.88|
|Isolate Supply ≤ G16 non safety related - out of hours||€99.28||€112.68|
Normal working hours are Monday to Friday 9.00 - 17.00. Some works may be conducted outside these hours and are detailed as out-of-hours and charged for accordingly.
The request to get a gas meter removed or to disable a gas meter (but leave it installed) must be made by a supplier.
Where are my usage details or meter readings?
What is a standing charge?
What other charges might I be billed for?
What is a 'Reversal'?
How do I check the balance on my account?
Notification of Gas Pass-Through Charges Change
How are gas tariffs calculated?
Why is my bill estimated?
I don't think the amount on my bill is right - what should I do?
How long do I have to pay my bill?
When will my direct debit be taken out of my account?
How are electricity tariffs calculated?
Changes to Standard Variable Electricity Tariffs
Monday to Friday