You can check the balance on your account at any time by logging into your online account. If you’ve just made a top-up payment, please allow up to 3 working days for this to be reflected on your account.
If you don’t have access to your online account you can find out your balance by contacting our dedicated Business Energy team.
Where are my usage details or meter readings?
What is a standing charge?
What other charges might I be billed for?
What is a 'Reversal'?
How do I check the balance on my account?
Notification of Gas Pass-Through Charges Change
How are gas tariffs calculated?
Why is my bill estimated?
I don't think the amount on my bill is right - what should I do?
How long do I have to pay my bill?
When will my direct debit be taken out of my account?
How are electricity tariffs calculated?
Changes to Standard Variable Electricity Tariffs
Monday to Friday