I’m having difficulty paying my bill, what should I do?

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Help Centre

I’m having difficulty paying my bill, what should I do?

If you are having difficulty paying your bill, please contact our Business Energy Team immediately to arrange a suitable payment plan.

Payment terms are 14 days after the day that the bill has issued. If a disconnection is issued, you will need to pay the full amount of the arrears, in addition to disconnection and reconnection charges to have your electricity supply reconnected. 

1850 81 21 44^ 

Monday to Friday

^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.