I’m having difficulty paying my bill, what should I do?

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Help Centre

I’m having difficulty paying my bill, what should I do?

If you are having difficulty paying your bill, please contact our Customer Service Team immediately to arrange a suitable payment plan.

Payment terms are 14 days after the day that the bill has issued. If a disconnection is issued, you will need to pay the full amount of the arrears, in addition to disconnection and reconnection charges to have your electricity supply reconnected. 


Phone
0818 81 21 44 

Monday to Friday
9am-5:30pm