Due to changes in wholesale and pass-through costs, our Standard Variable Electricity prices are increasing from 1 November 2017.
This price change does not affect Fixed Price contract customers.
If you would like to know more about fixing your energy prices please contact firstname.lastname@example.org.
Where are my usage details or meter readings?
What is a standing charge?
What other charges might I be billed for?
What is a 'Reversal'?
How do I check the balance on my account?
Notification of Gas Pass-Through Charges Change
How are gas tariffs calculated?
Why is my bill estimated?
I don't think the amount on my bill is right - what should I do?
How long do I have to pay my bill?
When will my direct debit be taken out of my account?
How are electricity tariffs calculated?
Changes to Standard Variable Electricity Tariffs
Monday to Friday