To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

All topics

Switching

What is an MPRN and why do I need it?

Your Meter Point Reference Number (MPRN) is a unique identification number assigned to an electricity meter on your premises. It is referred to as "M" on the right hand corner of your electricity bill. We need your MPRN to ensure we transfer the correct account as quickly and smoothly as possible. 

Do I have to contact my current supplier?

No, we’ll let your current supplier know. We’ll contact you as soon as you have transferred to us. Around the same time you should receive your final bill from your current supplier. 

Will there be any disruption to my supply when I switch, or if the wind doesn't blow?

Switching is simple and hassle free. You don't have to make any changes to your premises. We use the same wires and meters - the only change is you'll be using cheaper, greener electricity. 

What is the EU Consumer Checklist?

The Energy Consumer Checklist is prepared by the Utility Regulator and Consumer Council for Northern Ireland. You can view it here

Do I need a new meter/rewiring?

Switching is simple and hassle free. You don't have to make any changes to your premises. We use the same wires and meters - the only change is you'll be using cheaper, greener electricity. 

Can I switch if I rent the premises?

You don't have to own the premises to switch to SSE Airtricity. There is no rewiring and you don't need a new meter, the premises will not be affected. 

Have a question?

Our support team is here to help

Phone
1850 81 21 44^ 

Monday to Friday
9am-5:30pm


^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.