How can we help you?

Smart metering

Can I get smart services if I have low mobile reception in my house?

If you have a low mobile reception in your area, you can opt-in for Non-Interval (Bi-Monthly) Smart Services. Depending on your connectivity level, we will receive your remote read once every two months. You will also have an option to provide manual meter reads if you opt-in for Non-Interval (Bi-Monthly) Smart Services. This will help keep your bills accurate.

If you have activated Interval (30 minute) Smart Services and your meter connectivity drops, we may need to move you to Non-Interval (Bi-Monthly) Smart Services.

Phone Us
0818 81 21 44

Monday to Friday
9am - 5:30pm

Message our customer support

Our dedicated team is always ready to assist you and make sure you have the best experience with our company*