SSE Airtricity: Business - Payment

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Help Centre

All topics

Payment

What are my payment options?

Payment is by Direct Debit unless you’ve agreed an alternative method with us.

If you have a Direct Debit agreement in place and remove this off your account, you may be subject to pay a security deposit. 

I am having difficulty paying my bill, what should I do?

If you are having difficulty paying your bill, please contact our Business Energy Team immediately to arrange a suitable payment plan. 

Payment terms are 14 days after the day that the bill has issued. If a disconnection is issued, you will need to pay the full amount of the arrears, in addition to disconnection and reconnection charges to have your electricity supply reconnected. 

How do I check a payment has been allocated to my account?

If you have an online account you can login to check the payment has been allocated to your account. Please note that sometimes, payments may take 3 – 5 days to appear on your online account.

If you are making any Electronic Fund Transfer (EFT) please make sure to reference your account number in the remittance advice to make sure the payment is allocated against your account without any delays.

If you don’t have an online account, contact our Business Energy Team to check if a payment has been allocated to your account. 

How do I reconcile my direct debit with my SSE Airtricity account?

If you are unable to allocate a payment against your account, please contact our Business Energy Team to check which SSE Airtricity account is associated with. For security reasons, you will still be asked some Data Protection questions before we can discuss the account in detail.

You should also have the following details to assist locating your account:

  • Date the payment debited from your bank account.
  • The exact amount that debited from your account.

Any other reference number that may appear on your statement may be of help e.g. receipt number.   

Can I pay my bill online?

Of course, you can pay online using our Online Payment facility. You will need to have your account number (which is located on the top of your bill) and your credit / debit card to complete the payment. 

*Note, if your usual payment method is by Direct Debit, please contact our Business Energy Team to ensure the Direct Debit has not already been issued to the bank. If the Direct Debit returns unpaid, this can result in unpaid fees*. 

Can I pay my bill by Electronic Fund Transfer (EFT)?

Yes, you can pay your bill by Electronic Fund Transfer (EFT). If you are making a bank transfer to SSE Airtricity you will need to transfer the funds to the below bank account.

SSE Airtricity Ltd Bank Details:

Address: Bank of Ireland, Blackrock Village, Blackrock, Co Dublin

BIC: BOFI IE2D

IBAN: IE35 BOFI 9010 2829 7240 29

It is important when you are transferring funds to include some key information to make sure it is allocated to the correct account.

In your instructions to your bank please include:

  • Your SSE Airtricity Account Number
  • The payment amount
  • Your company entity

 In the remittance advice to us, please include:

  • Your SSE Airtricity Account Number
  • Your MPRN (Meter Point Reference Number)
  • The total amount paid and date



Phone
1850 81 21 44^ 

Monday to Friday
9am-5:30pm


^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.