What do I need if I am moving premises?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

What do I need if I am moving premises?

If you are leaving your premises and need to close your SSE Airtricity account, you will need to contact our Customer Service Team with the following information:

  • Meter reading taken from the meter the day you are vacating the premises (if you cannot provide us with a meter reading your final bill will be based on estimated readings and may not be accurate). Note: If the premise has a smart meter with Interval (30 minute) Smart Services enabled, there is no need to submit a reading as the usage will be logged remotely.
  • A forwarding address for your final bill
  • If you could provide us with the name and contact telephone number for the New Occupier (may be the landlord or the letting agency)

Important – you remain responsible for the electricity used in these premises until you have closed your account properly or arranged with us to have the supply disconnected.


Phone
0818 81 21 44 

Monday to Friday
9am-5:30pm