How do I make sure the new supply is connected?

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Help Centre

How do I make sure the new supply is connected?

Before the new supply can be connected, you must first register with us. To do this you require the Meter Point Reference number (MPRN) from ESB Networks. If you do not know your MPRN please call ESB Networks at 1800 372 757. 

Once you have the MPRN please call the Customer Service Team. You will be asked all the same information as required for moving in as outlined in ‘how do I sign up my new premises with SSE Airtricity’.  


0818 81 21 44 

Monday to Friday