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Help Centre

All topics

Faults and Emergencies

What do I do if I have a power cut?

If you have a power cut, you should call ESB Networks 24-hour Emergency line on 1850 372 999^.

ESB Networks are responsible for operating and maintaining the electricity network in the Republic of Ireland, no matter which supplier you are with. 

What do I do if I smell gas?

If you smell gas you should contact Gas Networks Ireland immediately on 1850 20 50 50^ (24 hours).

Gas Networks Ireland are responsible for operating and maintaining the gas network in the Republic of Ireland, no matter which supplier you are with. 

Have a question?

Our support team is here to help

Phone
1850 81 21 44^ 

Monday to Friday
9am-5:30pm


^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.