What happens if I can’t pay my bills on time, will I lose supply?

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Help Centre

What happens if I can’t pay my bills on time, will I lose supply?

No. Rest assured we won’t be disconnecting any electricity or gas customers during this period. We understand this is a very challenging and uncertain time for many of our customers. We would like to reassure you that any of our customers with concerns about their energy bills can speak to us and we’ll work with them to find a resolution together. Just call us on 1850 81 21 44* or contact your Relationship Manager directly.


Phone 1890 055 266*

Monday to Friday

Contact us by

* These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.