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Codes of practice

Welcome

SSE Airtricity entered the Irish Commercial Electricity supply market in 1998 and the Commercial Gas supply market in 2010 and we have established ourselves as a key participant in the non-domestic market.

We believe that we are playing a pivotal role in delivering competitive energy supply to Irish consumers.

We are committed to always providing the energy businesses need, working to give our customers a service that we are proud of and that meets their needs, and to ensure we deliver on our promises.

These Codes of Practice1 have been approved by the Commission for Regulation of Utilities (CRU) and outline our commitments to our Business Energy customers.

1Note: The attached codes of practice do not apply to LDM or LEU customers. Guidelines for customers in these consumption categories are determined on an individual contract basis.

You can read our full Code of Practice document here.

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