Useful contact information

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Help Centre

Useful contact information

If you have any questions about your account, if you’re moving or have difficulty paying your bills, you can contact us in any of the following ways:

By phone: 1850 81 21 44

Our phone lines are open Monday to Friday from 9am to 5.30pm.
These calls will be charged at local rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.

By email: businessenergy@sseairtricity.com

By webchat: sseairtricity.com/business.
(available Monday to Friday 09am to 5.30pm).

By post:
Customer Service
SSE Airtricity,
Red Oak South, 
South County Business Park,
Leopardstown,
Dublin 18

Visit us online: sseairtricity.com

Submit a meter reading:
If you want to submit a gas or electricity meter reading, Log in to My SSE Airtricity at sseairtricity.com

Phone - Electricity: call ESB Networks on 1850 337 777 (LoCall) with your MPRN number.
Phone - Gas: call Gas Networks Ireland on 1850 427 732 (LoCall) with your GPRN.
These lines are automated and available 24 hours a day.

Emergencies: If you have any problems with supply you should contact ESB Networks or Gas Networks Ireland on: 

Electricity: call ESB Networks 24-hour Emergency line on 1850 372 999
Gas: call Gas Networks Ireland 24-hour Emergency line on 1850 20 50 50

CRU: Phone: 1890 404 404 
Email: customercare@cru.ie


Phone
1850 81 21 44^ 

Monday to Friday
9am-5:30pm


^These calls will be charged at Lo Call rates from any landline in the Republic of Ireland, calls made from mobile phones will cost more.