Bank holiday opening hours

To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+).

What can I do?

  • You may already have Chrome, Firefox, or Internet Explorer installed on your computer. We recommend you use one of the browsers. If you don't have any of these, you can download them for free.
  • Talk to your company's IT department, which may be able to provide you with an alternative browser.

Our Bank Holiday opening hours

Our Bank Holiday opening Hours are:

* Friday 2 August: 8am – 8pm: Phone and Online Support

* Saturday 3 & Sunday 4 August: 10am - 6pm Online Support 

* Monday 5 August: 8am – 8pm - Phone Support. 10am-6.00pm - Online Support

* Tuesday 6 August: 8am – 8pm: Phone and Online Support

Please note that Friendly Credit will run from 5pm Friday 2 August to 10am Monday 5 August 2019.

After that time, insufficient credit will result in loss of power so we strongly advise top-ups are made.

For more information please see our guide to prepayment meters.

In case of emergency please see faults and emergencies.

We hope you have a lovely weekend.