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All Understanding Your Bill topics

I have a charge on my bill I don't understand

If you see a charge on your bill that you don’t recognise, it will most likely be related to servicing or maintenance such as:

  • Reconnecting or disconnecting your meter
  • Special meter-read request
  • Locking your meter
  • Changing your meter type

These fees are charged by NIE Transmission and Distribution. Find full details on what other charges you might be billed for.

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