All Understanding Your Bill topics

How do I get my security deposit refunded?

Your security deposit will automatically be refunded in full if you switch to direct debit or when you close your account.

If you'd like to sign up to direct debit just call our Customer Service team on 0845 601 9093.


Are you getting all of our discounts? Sign up to eBilling and Direct Debit for the best rates.

Learn more about our discounts

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