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All Understanding Your Bill topics

What other charges might I be billed for?

Electricity charges

Disconnection and reconnection charges

Description ex-VAT inc-VAT
Due to non-payment €35.00 €39.73
Due to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name €70.00 €79.45

Electricity meter service charges

Description ex-VAT inc-VAT
Special read request €64.00 €72.64
Meter change to night storage meter* €238.00 €270.13
Meter change to standard meter** €170.00 €192.95
Installation of additional kWh meter €182.00 €206.57

* This charge is waived on the first occasion that a you choose to switch from a single tariff meter to a double tariff meter at a specified connection point. This charge applies to the second and subsequent meter changes at that connection point.
** Also covers removal of NSH meter and time-switch.

Gas charges

Supply Restoration Services

Description ex-VAT inc-VAT
Restore Domestic Meter non safety related due to non payment - normal working hours €31.87 €36.17
Restore Domestic Meter non safety related to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name -normal working hours €63.73 €72.33
Restore Domestic Meter non safety related – outside normal working hours €104.24 €118.32

Decommissioning Services

Description ex-VAT inc-VAT
Isolate Supply ≤ G16 non safety related due to non payment - normal working hours €30.35 €34.44
Isolate Supply ≤ G16 non safety related to non-receipt of contract i.e., if you move into an already connected property and don't set up an account in your name - normal working hours €60.69 €68.88
Isolate Supply ≤ G16 non safety related - out of hours €99.28 €112.68

 

Normal working hours are Monday to Friday 9.00 - 17.00. Some works may be conducted outside these hours and are detailed as out-of-hours and charged for accordingly.

The request to get a gas meter removed or to disable a gas meter (but leave it installed) must be made by a supplier.

Additional Details

Tip:

You don’t have to submit meter readings – but your bills will be more accurate if you do.

Learn more about meter readings

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