Contact us by phone

Here's how to get in touch with us

Get us on the phone:

Our Sales and Customer Support phone lines are closed on all Republic of Ireland public holidays.

View top questions
  • Sales:

    1850 81 81 10 ≠

    Monday to Friday
    8am - 8pm

    Saturdays
    9am - 6pm

  • Customer support:

    1850 81 22 20 ≠

    Monday to Friday
    8am - 8pm

  • Emergencies (24 hrs):

    Electricity:

    ESB Networks
    1850 372 999

    When to use this number

    Gas:

    Gas Networks Ireland
    1850 20 50 50

    When to use this number

  • Street lighting faults:

    1850 372 772

    or Report a fault online

≠ Charged at LoCall rate. Rates from landline and mobile companies may vary so please check with your operator.

Boiler & Home Services

Find out how to contact us about:

  • Gas boiler servicing and repair
  • Gas boiler replacement
  • Wall cavity or attic insulation

Learn More

ESB Networks When to use this number

Use this number to report:

  • Loss of supply
  • Cable dig-ins
  • Fallen power lines
  • Any other dangerous situations

ESB Networks builds, operates and maintains the Electricity network in the Republic of Ireland

Gas Networks Ireland When to use this number

Please call this number immediately if:

  • You smell gas at home
  • You smell gas on the street

Gas Networks Ireland builds, operates and maintains the natural gas network in the Republic of Ireland

Request a SmarterEnergy Card

There are some problems with the information you provided

    If you need a new or replacement SmarterEnergy Card. just complete the details below and we'll post one out to the address on your account (Only available to customers in the Republic of Ireland).

    There are some problems with the information you provided

      You can find your account number in your eBill notification emails, at the top of your paper bill, on our initial Welcome letter, or online in the Account Information page.

      Success!

      You should receive your SmarterEnergy card in the next 7-10 days.

      Request a meter key

      There are some problems with the information you provided

        If you can access your meter, just complete the details below, and we'll send out a free meter key to you.

        There are some problems with the information you provided

          Does SSE Airtricity supply your energy?
          You can find your account number in your eBill notification emails, at the top of your paper bill, on our initial Welcome letter, or online in the Account Information page.

          Success!

          You should receive your meter key in the next 7-10 working days.